Hi! I'm Dean
Director of Customer Success
As a seasoned senior manager with a rich tapestry of experience in automotive, healthcare, waste management, and even the dynamic world of digital services with a focus on website design, I've had the privilege of navigating diverse landscapes throughout my career.
Beyond the boardroom, my interests are as varied as my professional journey. I find joy in the nostalgia of retro gaming, with a particular fondness for Nintendo classics, and the iconic adventures of Mario and Tomb Raider. When not immersed in pixels, you'll likely find me exploring the thrilling world of theme parks or embracing the exhilarating madness of skydiving.
Life is an adventure, and I thrive on the blend of strategic leadership in my professional pursuits and the adrenaline-fueled hobbies that keep the journey exciting. Join me as I share the stories, lessons, and experiences that shape both my professional and personal worlds. Welcome to my corner of the digital universe!
My Career
Director of Customer Success
In 2020 I started my own business (Blue Ring Digital Services) specialising in Web Design and Hosting. If it's your passion you need to put a ring on it!
Head of Customer Experience
After initially being engaged on a contract basis as Sales Manager for serious**, during a period of maternity leave, I was offered a permanent position in an elevated role as Head of Customer Experience.
Sales Manager
Reporting directly to the Managing Director I oversee a small Sales & Contact Centre team. I was engaged as maternity cover, on a fixed term contract, to oversee the department and to revolutionise processes and procedures by promoting positive change and challenging legacy practices.
Multi-disciplinary Team Coordinator - Cancer Services
As part of the cancer performance team I was responsible for managing the colorectal cancer pathways, ensuring that patients were diagnosed within 28 days and treated within 62 days.