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Reporting directly to the Managing Director I oversee a small Sales & Contact Centre team. I was engaged as maternity cover, on a fixed term contract, to oversee the department and to revolutionise processes and procedures by promoting positive change and challenging legacy practices.

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As part of the cancer performance team I was responsible for managing the colorectal cancer pathways, ensuring that patients were diagnosed within 28 days and treated within 62 days.

After initially being engaged on a contract basis as Sales Manager for serious**, during a period of maternity leave, I was offered a permanent position in an elevated role as Head of Customer Experience.

In 2020 I started my own business (Blue Ring Digital Services) specialising in Web Design and Hosting. If it's your passion you need to put a ring on it!